What is the support response time?

We respond in under 1 hour via WhatsApp, email or ticket, with technical support available 24/7.

What contact channels do you offer?

WhatsApp (support and sales), email, a ticket system and Discord — pick whichever fits your question best.

Can I request a custom quote?

Yes, tell us about your project (VPS, hosting, dedicated servers, email or Microsoft 365) and we’ll put together a tailored proposal.

Do you serve customers outside Ecuador?

Yes, we have customers across Ecuador, the United States and other Latin American countries, with local billing available depending on the country.

Write to us today

and let's start building something incredible together

Discover a unique experience where innovation and quality come together to provide you with exceptional solutions.

Technical support

24/7 direct support via WhatsApp. Response in less than 1 hour.

Open WhatsApp

Sales team

Have questions about our plans? Talk to a sales advisor.

Contact sales

For formal inquiries, quotes and corporate requests.

Send email

Open ticket

Create a ticket in the client panel for detailed technical support.

Create ticket

Discord

Join our community. Live chat with the team and community.

Join server

Client panel

Manage your services, invoices and support from the client area.

Go to panel

How can we help you?

Tell us your vision and let's make it a reality together.

Contact information

Phone / WhatsApp

+593 99 819 7150

[email protected]

Support hours

24 hours · 7 days a week

Location

Guayaquil, Ecuador

Response times

Critical < 15 min

Service outages or total loss of access

High < 1 hour

Issues affecting service functionality

Normal < 4 hours

Technical questions and configuration inquiries

General < 24 hours

Quotes, migrations and commercial information

Write to us today

and let's start building something incredible together

How can we help you?

Contact information

Response times

Frequently asked questions